Last updated: 3 July 2025

Introduction

We at Thalia Botsari (“we”, “us”, “our”) are committed to protecting your personal data and respecting your privacy. This privacy policy explains how we collect, use, and store your personal data when you visit our website, purchase our products, or interact with us in any way.

We operate in compliance with the EU General Data Protection Regulation (GDPR) and the Federal Data Protection Act of Germany (BDSG).

2.Data Controller

The data controller responsible for the processing of your personal data is:

Thalia Botsari
Kinzigstrasse 26
Berlin
Germany
Email:[email protected]

3. What Personal Data We Collect

We may collect the following categories of personal data:

Contact details: Name, address, email, telephone number
Order information: Billing and shipping address, product selections
Payment information: Payment method, transaction ID (note: payment processing is handled by third-party providers)
Marketing data: Newsletter opt-in, preferences, click behavior
Technical data: IP address, browser type, device ID, cookies, website usage statistics

4. Purposes of Processing

We process your data for the following purposes:

* To fulfill your orders and provide customer support
* To manage trade account registrations
* To send email newsletters (only with consent)
* To improve our website functionality and user experience
* To comply with legal obligations

5. Legal Basis for Processing

Under GDPR, the lawful bases we rely on include:

Art. 6(1)(b) GDPR – for performance of a contract (e.g., fulfilling orders)
Art. 6(1)(a) GDPR – with your consent (e.g., newsletter subscription)
Art. 6(1)(c) GDPR – compliance with legal obligations (e.g., tax regulations)
Art. 6(1)(f) GDPR – legitimate interests (e.g., website analytics)

6. Cookies and Tracking

We use cookies and similar technologies on our website. You will be informed about cookies upon your first visit and can manage your preferences via our cookie banner.

 

7. Newsletter and Marketing Communications

You will only receive our newsletter or promotional emails if you have explicitly opted in. You can unsubscribe at any time via the link in each email or by contacting us directly.

8. Data Sharing and Transfers

We do not sell your data. However, we may share data with:

Service providers (e.g., shipping, payment, email platforms)
IT infrastructure and hosting providers
Legal and tax consultants
Public authorities, if legally required

If any data is transferred outside the EU/EEA, we ensure adequate safeguards, such as Standard Contractual Clauses.

9. Your Rights Under the GDPR

You have the right to:

* Access your personal data (Art. 15 GDPR)
* Correct inaccurate data (Art. 16 GDPR)
* Erase your data (“right to be forgotten”, Art. 17 GDPR)
* Restrict processing (Art. 18 GDPR)
* Object to processing (Art. 21 GDPR)
* Data portability (Art. 20 GDPR)
* Withdraw consent at any time (Art. 7 GDPR)
* Lodge a complaint with the supervisory authority (Art. 77 GDPR)

10. Data Retention

We store your data only as long as necessary to fulfill the purposes above or as required by law (e.g., 10 years for invoices and tax documents).

11. Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse.

12. Supervisory Authority

If you believe your data protection rights have been violated, you may contact your local data protection authority. In Germany, this is:

Der Bundesbeauftragte für den Datenschutz und die Informationsfreiheit (BfDI)
Graurheindorfer Straße 153
53117 Bonn
Website: (https://www.bfdi.bund.de)

13. Changes to This Policy

We reserve the right to update this privacy policy from time to time. The latest version will always be available on our website.